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GpgOL plugin somehow causes Outlook not to maintain received message date when copying messages in Outlook
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Description

description copied from superuser.com:
http://superuser.com/questions/896780/outlook-2007-symantec-enterprise-vault-
saving-copy-of-email-does-not-maintain/896790

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At my employer we use Outlook 2007 + Symantec Enterprise Vault for archiving.
Messages older than 30 days are automatically archived, until 6 months and then
they are deleted if not marked with the category "Do Not Purge".

I need to add "Do Not Purge" to my email messages that I want to keep. A few
weeks ago it worked fine. If I did this on archived messages, it would tell me
it would have to create a copy of the email (I guess the archived items are
immutable), but that's no big deal, I would just delete the original and keep
the copy; the copy maintained the original received date/time.

Now when the email message is copied, the copy gets the date/time as of when
the copy is created, not the original email received date/time. Is there a way
to fix this on my client, or is this a server problem? I have no idea why this
is occurring and I have about a week left before I start to lose email
messages.

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I noticed that GpgOL was an installed Outlook plugin. Out of desperation I
uninstalled Gpg4win; the problem went away. (now copied email messages maintain
their received message date)

I have no idea what the actual problem is, and can't afford to spend any more
time trying to reproduce it. Just thought I'd file a bug report here.

Event Timeline

marcus claimed this task.
marcus added a subscriber: marcus.

Thanks for reporting this, but there isn't really anything we can do about it for several reasons, one is that we don't have Symantec Enterprise Vault to try to reproduce it.