GpgOL: Sometimes not displaying correctly in office 2019
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Description

Hello,

was trying to install the gpg4win, installation was compl. successful.
in Outlook 2019 (64Bit version) the Ribbon Icon does not recognize the created certificate.

After downgrading to Outlook 2016 (32bit version) the Plugin is working.

may somebody can tell me how to collect the logs from the plugin,
was already searching the folder, didn't found anything.

Best Regards
Freez3

Details

Version
gpg4win 3.1.11
freez3 created this task.Jan 30 2020, 1:21 PM
aheinecke triaged this task as Normal priority.Feb 5 2020, 11:53 AM
aheinecke added a subscriber: aheinecke.

Hi, I am not sure what you mean by "The Icon does not recognize the created certificate".
Does it show you that the mail is unsigned when you view a signed mail?
What does the tooltip of the icon say?

The logs can be enabled in the options under debugging, there you can select a filename for the created logs. You get to the options by clicking the corner button of the Ribbon icon.

aheinecke renamed this task from Problems with Office 2019 to GpgOL: Not displaying correctly in office 2019.Feb 5 2020, 11:53 AM
aheinecke added a project: gpgol.
aheinecke renamed this task from GpgOL: Not displaying correctly in office 2019 to GpgOL: Sometimes not displaying correctly in office 2019.

I renamed the ticket so that others don't think we generally don't support Office2019 because I use it myself and it works for me.