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Key remains unsigned while Kleopatra has high CPU usage; key is signed after restarting Kleopatra
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Description

To check the current gpg4win download (after having installed it as portable app already) I clicked on the separate signature file.
Kleopatra opened and told me the signing key could not be found.
So I selected to find it (with success) and to import it.
Next question was whether to sign it.
As my key had expired in the meantime, Kleopatra suggested to create a new one (instead of renewing the old one), so I did that, too.
Finally I signed WK's key using the newly created key, and the dialogue closed.
However WK's key still appeared untrusted (unsigned) even after trying to refresh the certificates.
So I tried to sign it again, but still nothing changed.
After some time I noticed the fan speeding up, and in the task manager Kleopatra was shown with high CPU usage.
Next I decided to use "Restart background processes", but that also didn't change a thing.
Eventually I stopped Kleopatra and restarted it (and the fan spun down).
Now the certificate is shown as signed.

In the Windows event log I found (it may be related to my restart attempts, or maybe not):
Name der fehlerhaften Anwendung: kleopatra.exe, Version: 3.3.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: libstdc++-6.dll, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0x40000015
Fehleroffset: 0x000ed884
ID des fehlerhaften Prozesses: 0x4dbc
Startzeit der fehlerhaften Anwendung: 0x01dbdaa90d679608
Pfad der fehlerhaften Anwendung: C:\Users\uwi\AppData\Local\Programs\Gpg4win\bin\kleopatra.exe

I now that this use scenario is quite untypical, but anyway...

Details

Version
Version 3.3.0 (Gpg4win-4.4.1)

Event Timeline

werner triaged this task as Normal priority.Wed, Jun 11, 2:14 PM
werner added a project: kleopatra.
werner added a subscriber: werner.

Just to be clear: You originally installed it as a portable applications and then you also installed a new version in the standard way?

No, I have no admin rights on that computer: I installed the portable version, too. I saw that the previous version had been uninstalled before installation.
On a different computer I tried to reproduce the situation where GPG4WIN had been installed the standard way. I did not see the effect there. However when upgrading I got a message that the c library could not be written; that was because some Kleopatra windows was still open. After manually closing that, a retry was successful. Other software installers close the application before trying an uninstall or update, however.