diff --git a/web/support-de.htm4 b/web/support-de.htm4 index 4a5ea93e..5101be44 100644 --- a/web/support-de.htm4 +++ b/web/support-de.htm4 @@ -1,80 +1,80 @@ m4_dnl -*-html-*- m4_include(`template.m4') m4_dnl $Id$ m4_define(`DE') m4_define(`EN_FILE', `support.html') m4_define(`TITLE', `Support') m4_define(`MAIN', `support') PAGE_START

Support für Gpg4win

Community Support

Als Teil der Gpg4win-Gemeinschaft bieten die Entwickler:nnen von Gpg4win kostenlose Unterstützung an. (Zeitnahe und erschöpfend richtige Antworten können natürlich nicht garantiert werden.)

Gehen Sie wie folgt vor:

  1. Schauen Sie, ob Ihre Frage nicht schon in der Dokumentation behandelt wird.
  2. Beachten Sie die Hinweise zur Analyse auf der Wiki-Seite Trouble Shooting (Englisch).
  3. Wenden Sie sich an die Gemeinschaft (z.B. über das Forum).

Professioneller Support

Überlassen Sie die Arbeit den Experten.

Service-Level-Agreements

Die Service-Level-Agreements von -GnuPG.com +GnuPG.com bieten zuverlässige Kontakte für Ihr technisches Team mit garantierten Reaktionszeiten.

Dort werden Sie beraten, wie Sie behördliche Verschlusssachen der Stufe „Nur für den Dienstgebrauch“ (VS-NfD) mit Gpg4win verarbeiten und die Abläufe benutzerfreundlich in Ihre Infrastruktur integrieren.

Individuelle Software-Entwicklung

Die Gpg4win-Komponenten, einschließlich der Krypto-Engine GnuPG, sind Freie Software. Deshalb kann grundsätzlich jedes Unternehmen auf dessen Basis Dienstleistungen, Integration und Software-Entwicklung anbieten und unabhängig überprüfen. Für Sie bedeutet das ein sicheres und zukunftsfähiges Produkt.

Die Unternehmen Intevation -GmbH und g10code GmbH +GmbH und g10code GmbH aus Deutschland haben mehr als 20 Jahre Erfahrung mit Kryptographie und Freie Software-Lösungen. Zu erreichen per (gern verschlüsselter) Email an gpg4win-professional@gpg4win.de.

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Support for Gpg4win

-

Professional Support

-

You searching for help by experts? – This service is fee-based.

- -

Find a solution

+

Community Support

-In case timely answers, quick software modification or general -consulting for using Gpg4win (installation, configuration etc.) are -needed, the German Free Software companies -Intevation -GmbH and g10code GmbH -jointly -offer suitable professional support. -Pricing for this service is not listed here because the support -contracts are tailored to the needs of the individual customer. + As part of the community, the developers of Gpg4win + offer support free of charge. + (Naturally, timely or exhaustive answers can not be guaranteed.)

-

Request a quote

-Please contact us with at -gpg4win-professional@gpg4win.org -if you plan to buy professional support from any of the two companies named above.

- -

Please describe your needs (e.g. which of the Gpg4win -applications you want support for, which crypto-workflows you have or -want to establish), the number of users, your IT infrastructure (e.g. -which Windows versions, terminal servers, virtual servers), which -tasks you want to do yourself and what you expect from us. + Take the following steps: +

    +
  1. Check the + documentation, it may already + address your question. +
  2. Take a look at the hints for + Trouble Shooting in the public wiki. +
  3. Contact the + Community + (e.g. via the forum). +

+ +

Professional Support

+ +Delegate to experts. + +

Service-Level Agreements

+

-We will get back to you with cost estimates and, if necessary, questions to -clarify your requirements. -

+GnuPG.com +offers reliable contact points for your technical team, +with guaranteed response times. -

Support types

-

Professional support for using Gpg4win:
-Do you have, for instance, a problem with the configuration in your -company or you need support for your use of Gpg4win? -Then we offer you our technical support. -

+

+In addition GnuPG.com offers consulting to handle +EU RESTRICTED (VS-NfD) data with Gpg4win and +helps you to integrate a user friendly workflow into your +infrastructure. -

Further development of Gpg4win:
-Do you miss an important feature in Gpg4win or do you have -ideas for the further development of Gpg4win? -Then please contact us! We will provide you with an individual quote. -

+

Custom Software Development

-

Community Support

-

Receive help and help others – Volunteers of Gpg4win offer free support. -Due to the huge number of users, there is a good chance of -receiving helpful answers. -Naturally, timely and exhaustive answers can not be guaranteed.

- -

+

+All Gpg4win components are Free Software, including its crypto engine GnuPG. +Therefor anybody can offer services, +customisation or development services for them. +It is possible to have independent audits. +For you this means a more secure and future-proof product. + +

+The Germany based companies +Intevation GmbH +and g10code GmbH +each have more than 20 years of experience with +with cryptography and Free Software solutions. +They can be contacted via email to +gpg4win-professional@gpg4win.de +(encrypted, if you like).