We have been using Network Associates PGP 6.5.8 for 10+ years (mainly to just decrypt files that we get from our customers). We recently had a customer that everything was working just fine until a new person took over the position that sends us files. It was reported to me that they use GPG4WIN / Kleopatra but I could not get them to tell me version. I started testing by downloading the latest (3.1.4) and was able to duplicate the problem - when I encrypt a file on GPG4WIN / Kleopatra and then attempt to decrypt on Network Associates PGP 6.5.8 I get the following error: An error has occurred - encrypted session key is bad.
I read online to set the following:
Click on Settings -> Configure Kleopatra (screen pics below)
OpenPGP -> “compliance” set to pgp6
S/MIME -> Use Cipher Algorithm set to 3DES
Still had no success, so I figured since they were positive it worked in the past I would download an older version (3.0.1). As soon and it was installed, I encrypted a file and then I was able to decrypt it just fine using Network Associates PGP 6.5.8
I was able to verify the setting above were still set.
I was asked to "upgrade" the 3.0.1 to 3.1.4 (by Admin) and once installed it still fails (meaning I can encrypt but the decrypt on Network Associates PGP 6.5.8 still gives the same error (An error has occurred - encrypted session key is bad).
I am not sure if this is a bug or if there is a setting I am missing.
I also know there are 5-6 version between 3.0.1 and 3.1.4, so I am not sure where it started having the problem.
Any help would be greatly appreciated.