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Maniphest T5374

Can't move a signed mail in Outlook from In-Mail folder to any other folder
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Description

When I receive a signed mail, it is dropped into the "In-Mail" folder.
The mail is readable.
But I am not able to move this mail into another Outlook folder.
I must deactivate the GpgOL Add-In and to restart Outlook.
With deactivated Add-In I can move the mail.

Details

Version
Gpg4win 3.1.15 , GpgOL 2.4.10

Event Timeline

EnricoH created this task.Mar 30 2021, 8:34 AM
• aheinecke triaged this task as Normal priority.Mar 30 2021, 10:21 AM
• aheinecke added a subscriber: • aheinecke.

Mmh, all these issues should be fixed with the most recent versions.

A workaround is to not have the mail visible in a decrypted state in the message list or in its own window.

Can you provide a log for this? In the gpgol settings under debugging you can activate logging a log with + Outlook API calls might help us to understand why it does not work for you.

EnricoH added a comment.Mar 30 2021, 10:49 AM

Thanks for this very quick reply.

How do I upload files.
I also want to add a screenshot,

Thanks
Enrico

• aheinecke added a comment.Mar 30 2021, 10:50 AM

Just drag and drop it into the input field. There is also a little cloud icon that makes this explicit.

EnricoH added a comment.Mar 30 2021, 10:53 AM

Here we go. ;-)

Log file

gpgol2.txt23 KBDownload

Screenshot{F2234641}

EnricoH added a comment.Mar 30 2021, 10:58 AM

Sorry, first log was without API.
This log includes API calls.

gpgol3.txt20 KBDownload

• aheinecke added a comment.Mar 30 2021, 11:06 AM

Very strange. Both logs show no error.

08:56:22/15628/windowmessages.cpp:gpgol_window_proc: AfterMove.
08:56:22/15628/DBG_OOM/windowmessages.cpp:gpgol_window_proc:345 AddRef on 35ccdb44
08:56:22/15628/windowmessages.cpp:gpgol_window_proc: Restoring message class after move to: IPM.Note.SMIME.MultipartSigned

This should only happen after a successful move :-/ I currently don't really have an idea what could be wrong.

Mue added a subscriber: Mue.Apr 26 2021, 10:39 AM

I do have the same Problem.
It started about 2 weeks ago.

Also, sometimes a signed mail "dublicates" so that in the End I have more then 30 copies in my folder.
I can delet them, but moving to another folder does not work.

gpgol_26_4_21.txt124 KBDownload

cklassen added a subscriber: cklassen.Sep 19 2024, 9:09 AM

This still seems to be a problem. I was using Outlook 365 version 2408 and the current GpgOL and moving a signed email didn't work correctly. But there seems to be a difference when I move it by using the context menu or by using drag 'n' drop.

When I move the email via context menu I can't see any changes. The email stays in the same folder. Here is the log:

gpgol_20240919_move_signed.log25 KBDownload

When I move the email via drag 'n' drop the email will be moved to the expected folder but the email body is gone: Here is the log:

gpgol_20240919_move_signed_dragndrop.log15 KBDownload

• ebo added a project: Restricted Project.Sep 19 2024, 9:28 AM
• ebo added a subscriber: mmontkowski.