The issue is that when kleopatra starts up, it performs a test, one of which fails.
after clicking continue the application crashes and leaves the following in the windows application event viewer:
Log Name: Application
Source: Application Error
Date: 10/20/2017 12:53:53 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: redacted
Description:
Faulting application name: kleopatra.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: kleopatra.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00053362
Faulting process id: 0x4eb4
Faulting application start time: 0x01d349c400c88e1d
Faulting application path: C:\Program Files (x86)\Gpg4win\bin\kleopatra.exe
Faulting module path: C:\Program Files (x86)\Gpg4win\bin\kleopatra.exe
Report Id: 296d519b-1a2b-4885-8f8e-aedff5d52468
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-10-20T16:53:53.750529500Z" /> <EventRecordID>1090348</EventRecordID> <Channel>Application</Channel> <Computer>redacted</Computer> <Security /> </System> <EventData> <Data>kleopatra.exe</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>kleopatra.exe</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>00053362</Data> <Data>4eb4</Data> <Data>01d349c400c88e1d</Data> <Data>C:\Program Files (x86)\Gpg4win\bin\kleopatra.exe</Data> <Data>C:\Program Files (x86)\Gpg4win\bin\kleopatra.exe</Data> <Data>296d519b-1a2b-4885-8f8e-aedff5d52468</Data> <Data> </Data> <Data> </Data> </EventData>
</Event>
This event is consistently reproducible after multiple uninstall/reinstalls and reboots, including the use of Revo uninstaller. This computer also had a previous version of GPG4win installed in the past, but was uninstalled some time in the past before this version was installed.