GPG4win not installing on Windows 10 Laptops
Closed, ResolvedPublic

Description

At our office GPG4win is installing fine of desktops, but when we go to install on laptops it gets hung up on the last part of the install before setup and has to be stopped via the task manager.

Again, this only happens on our laptops on desktop computers it installs quickly and without issue.

Details

Version
3.1.5
mrandall created this task.Mar 22 2019, 3:47 PM
aheinecke triaged this task as Normal priority.Mar 25 2019, 7:35 AM
aheinecke added a subscriber: aheinecke.

The step where it is hanging at is to register the GpgOL Addin with Windows.

Can you try the hanging command on an elevated command line maybe without the /s switch which is for "silent"

c:\windows\system32\regsvr32.exe "c:\program files (x86)\Gpg4win\bin_64\gpgol.dll

Maybe it gives an error or shows some more information. Alternatively maybe a security software jumps in there and blocks access to loading this dll. Any unusual security software installed?

It may be our McAfee, that’s the usual culprit when something is being blocked that we need. Thank you for your help, I’ll let you know if this works for us!

[Randall_Meredith_ESig_7.14.17]

From: aheinecke (Andre Heinecke) [mailto:noreply@dev.gnupg.org]
Sent: Monday, March 25, 2019 2:36 AM
To: Randall, Meredith <MRandall@hoosierlottery.in.gov>
Subject: [Task] [Triaged] T4419: GPG4win not installing on Windows 10 Laptops

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aheinecke triaged this task as "Normal" priority.
aheinecke added a comment.

The step where it is hanging at is to register the GpgOL Addin with Windows.

Can you try the hanging command on an elevated command line maybe without the /s switch which is for "silent"

c:\windows\system32\regsvr32.exe "c:\program files (x86)\Gpg4win\bin_64\gpgol.dll

Maybe it gives an error or shows some more information. Alternatively maybe a security software jumps in there and blocks access to loading this dll. Any unusual security software installed?

TASK DETAIL
https://dev.gnupg.org/T4419

EMAIL PREFERENCES
https://dev.gnupg.org/settings/panel/emailpreferences/

To: aheinecke

Cc: aheinecke, mrandall, Rafixmod, ccharabaruk, gp_ast

This is an automated email from the GnuPG development hub. If you have registered in the past at https://bugs.gnupg.org/ your account was migrated automatically. You can visit https://dev.gnupg.org/ to set a new password and update your email preferences.

aheinecke closed this task as Resolved.Apr 9 2019, 10:06 AM
aheinecke claimed this task.

I would be interested to here if it worked. But for now I'm closing this as resolved as there is no obvious next step.