A user reported a problem that appears when the user wants to redirect an encrypted message. The user could read the email but when he redirected it to another person the second person got this error message:
"Kein geheimer Schlüssel gefunden der zu der Nachricht passt. Sie ist mit den folgenden Schlüsseln lesbar: <the key of the user>"
The user redirects emails inline and uses MS 365.
He also found out that the error occurs when he enabled the option “Entwürfe von abgesicherten Mails mit diesem Schlüssel verschlüsseln” and followed these steps:
- Write a new email or select that he wants to redirect an email
- Enable encryption
- Wait until the draft is saved automatically or save it manually
- Disable encryption
- Send the email