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Dec 6 2020

rkolvick added a comment to T5168: New computer, can't decrypt.

Thank you very much

Dec 6 2020, 11:49 PM · Support, gpg4win
werner closed T5168: New computer, can't decrypt as Resolved.

Select your key in the certificate view, click right, select "Backup Secret keys ...", store to a file. Then copy that file in a secure why (USB stick etc) to the new box, import it there.

Dec 6 2020, 4:50 PM · Support, gpg4win

Nov 29 2020

werner closed T5158: E-Mails will not be decrypted as Resolved.
Nov 29 2020, 1:19 PM · Support

Nov 18 2020

werner closed T5147: I cannot decrypt as Invalid.

I am sorry, but this is not a help desk but a bug tracker. See https://gpg4win.org or https://gnupg.org to find out which community support is available.

Nov 18 2020, 6:15 PM · Support

Nov 12 2020

werner edited Description on Support.
Nov 12 2020, 4:50 PM
werner closed T5133: Unable to get public key using gpg command as Invalid.

Please ask on a mailing list - this is a bug tracker and somehow expects bug descriptions.

Nov 12 2020, 4:49 PM · Support

Dec 2 2019

werner closed T4761: Verify signatures failed as Invalid.
Dec 2 2019, 5:27 PM · Support, gnupg
werner closed T4763: Decrypt Gpg files as Invalid.

This is a support question. Please use one of the public support channels as listed at gnupg.org or ask for a quote at a commercial service (https://gnupg.org/service.html).

Dec 2 2019, 5:26 PM · Support, gpg4win

Jan 19 2018

werner closed T3728: error: sign+encrypt failed: unusable public key as Invalid.
Jan 19 2018, 8:29 AM · Support

Jan 12 2018

werner added a comment to T3728: error: sign+encrypt failed: unusable public key.

Let me comment this

Jan 12 2018, 11:49 AM · Support
4537 added a comment to T3728: error: sign+encrypt failed: unusable public key.

I am sharing completed info, please look into it, at may I know the cause
gpg: enabled debug flags: lookup
gpg: DBG: keydb_search: 1 search descriptions:
gpg: DBG: keydb_search 0: SUBSTR: 'JPMCBANK_GPG_PROD_2020'
gpg: DBG: keydb_search: searching keybox (resource 0 of 1)
gpg: DBG: keydb_search: searched keybox (resource 0 of 1) => Success
gpg: DBG: finish_lookup: checking key 88BEBD28 (all)(req_usage=1)
gpg: DBG: checking subkey 022E17B7
gpg: DBG: subkey might be fine
gpg: DBG: using key 022E17B7
gpg: using subkey F423A07D022E17B7 instead of primary key 9D09927E88BEBD28
gpg: DBG: keydb_search: 1 search descriptions:
gpg: DBG: keydb_search 0: SUBSTR: 'JPMCBANK_GPG_UAT_2019'
gpg: DBG: keydb_search: searching keybox (resource 0 of 1)
gpg: DBG: keydb_search: 1 search descriptions:
gpg: DBG: keydb_search 0: LONG_KID: 'BFFCAF61B48701FD'
gpg: DBG: keydb_search: searching keybox (resource 0 of 1)
gpg: DBG: keydb_search: searched keybox (resource 0 of 1) => Success
gpg: DBG: finish_lookup: checking key B48701FD (all)(req_usage=0)
gpg: DBG: using key B48701FD
gpg: using pgp trust model
gpg: DBG: keydb_search: searched keybox (resource 0 of 1) => Success
gpg: DBG: finish_lookup: checking key B48701FD (all)(req_usage=2)
gpg: DBG: checking subkey 403048E0
gpg: DBG: usage does not match: want=2 have=1
gpg: DBG: no suitable subkeys found - trying primary
gpg: DBG: primary key usage does not match: want=2 have=5
gpg: DBG: no suitable key found - giving up
gpg: DBG: keydb_search: 1 search descriptions:
gpg: DBG: keydb_search 0: SUBSTR: 'JPMCBANK_GPG_UAT_2019'
gpg: DBG: keydb_search: searching keybox (resource 0 of 1)
gpg: DBG: keydb_search: searched keybox (resource 0 of 1) => EOF
gpg: JPMCBANK_GPG_UAT_2019: skipped: Unusable public key
gpg: E:\New\steps.txt: sign+encrypt failed: Unusable public key
gpg: secmem usage: 1376/32768 bytes in 3 blocks

Jan 12 2018, 11:13 AM · Support

Jan 11 2018

werner added a project to T3728: error: sign+encrypt failed: unusable public key: Support.
Jan 11 2018, 3:31 PM · Support
werner edited Description on Support.
Jan 11 2018, 3:30 PM
werner updated the image for Support from F252123: profile to F252125: profile.
Jan 11 2018, 3:29 PM
werner updated the image for Support from F252122: profile to F252123: profile.
Jan 11 2018, 3:28 PM
werner updated the image for Support from F20825: fa-envelope-pink.png to F252122: profile.
Jan 11 2018, 3:25 PM

Jan 8 2018

aheinecke closed T3661: getting passphrase failed: not supported error as Invalid.

You might want to look at: https://wiki.gnupg.org/TroubleShooting#Passphrase_on_the_command_line

Jan 8 2018, 9:04 AM · Support, gpg4win

Jan 2 2018

werner edited projects for T3661: getting passphrase failed: not supported error , added: gpg4win, Support; removed Bug Report.
Jan 2 2018, 6:25 PM · Support, gpg4win

Jul 13 2017

marcus closed T2338: gpa "no keys found" as Invalid.

Without more information, we can not act on this.

Jul 13 2017, 3:50 PM · Support, Windows 32, Windows, Bug Report, gpa

Mar 30 2017

admin created Support.
Mar 30 2017, 6:42 PM

Mar 20 2017

werner raised the priority of T3009: Decrypt data corruption from Low to Normal.
Mar 20 2017, 8:23 PM · Support, gnupg
werner removed a project from T3009: Decrypt data corruption: Bug Report.
Mar 20 2017, 8:23 PM · Support, gnupg
werner closed T3009: Decrypt data corruption as Invalid.
Mar 20 2017, 8:23 PM · Support, gnupg
werner added a project to T3009: Decrypt data corruption: Support.
Mar 20 2017, 8:23 PM · Support, gnupg

Feb 13 2017

werner added a comment to T2952: SmartCard v2.1 : factory reset fails.

Please ask on the gnupg-users at gnupg.org mailing list for help. Note that you
do not need to subscribe but just a wait a bit until our moderators will approve
your mail. But anyway here is a quick hint in case you did not already tried:

$ gpg --card-edit
gpg/card> admin
gpg/card> factory-reset

Feb 13 2017, 12:47 PM · Support, Bug Report
werner closed T2952: SmartCard v2.1 : factory reset fails as Resolved.
Feb 13 2017, 12:47 PM · Support, Bug Report
werner added a project to T2952: SmartCard v2.1 : factory reset fails: Support.
Feb 13 2017, 12:47 PM · Support, Bug Report

Jan 23 2017

werner added projects to T2865: Renaming pubring.gpg to pubring.bak failed while importing the public key: Info Needed, Support.
Jan 23 2017, 9:57 AM · Support, Info Needed, Bug Report, gnupg
werner closed T2865: Renaming pubring.gpg to pubring.bak failed while importing the public key as Resolved.
Jan 23 2017, 9:57 AM · Support, Info Needed, Bug Report, gnupg

Sep 19 2016

justus closed T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux as Invalid.
Sep 19 2016, 2:00 PM · Support, gnupg
justus claimed T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux.
Sep 19 2016, 2:00 PM · Support, gnupg
justus lowered the priority of T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux from Unbreak Now! to Normal.
Sep 19 2016, 2:00 PM · Support, gnupg
justus removed a project from T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux: Bug Report.
Sep 19 2016, 2:00 PM · Support, gnupg
justus added a comment to T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux.

This is an issue of GNOME as packaged by Red Hat. Please file a bug in Red
Hat's bug tracker instead.

Sep 19 2016, 2:00 PM · Support, gnupg
SandeepReddy496 removed a project from T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux: In Progress.
Sep 19 2016, 8:53 AM · Support, gnupg
SandeepReddy496 added a project to T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux: In Progress.
Sep 19 2016, 8:49 AM · Support, gnupg
SandeepReddy496 reopened T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux as "Open".
Sep 19 2016, 8:49 AM · Support, gnupg
SandeepReddy496 added a comment to T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux.

I don't have sufficient permission to upgrade gnome session, so if you have
any idea suggest me

Sep 19 2016, 8:49 AM · Support, gnupg
werner added a comment to T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux.

Use a recent gnome version and you are fine.

Sep 19 2016, 8:16 AM · Support, gnupg
werner added a project to T2691: how to resolve the issue gnome keyring manager hijacked the gnupg agent in redhat linux: Support.
Sep 19 2016, 8:16 AM · Support, gnupg

Aug 16 2016

werner added a project to T2441: Issue during decrypting - Secret Key not found: Support.
Aug 16 2016, 7:35 PM · Support, gnupg
werner lowered the priority of T2441: Issue during decrypting - Secret Key not found from Unbreak Now! to Normal.
Aug 16 2016, 7:35 PM · Support, gnupg
werner closed T2441: Issue during decrypting - Secret Key not found as Invalid.
Aug 16 2016, 7:35 PM · Support, gnupg
werner removed a project from T2441: Issue during decrypting - Secret Key not found: Bug Report.
Aug 16 2016, 7:35 PM · Support, gnupg
werner added a comment to T2441: Issue during decrypting - Secret Key not found.

This seems to be a general question on how to use the software. Please read the
HOWTOS at gnupg.org and if you still have questions ask at the gnupg-users
mailing list.

Aug 16 2016, 7:35 PM · Support, gnupg

Jun 13 2016

werner closed T2372: Cannot use DNIe with gpg/2 as Resolved.
Jun 13 2016, 12:31 PM · gnupg, Support, Not A Bug, Bug Report
werner added a comment to T2372: Cannot use DNIe with gpg/2.

scdaemon is part of GnuPG.
OpenSC is entirely unrelated to GnuPG.

Please take this to a mailing list (e.g. gnupg-users)

Jun 13 2016, 12:31 PM · gnupg, Support, Not A Bug, Bug Report

Jun 6 2016

yajo added a comment to T2372: Cannot use DNIe with gpg/2.

Ah sorry I understood you were saying the bug is in OpenSC. Where can I report
to scdaemon? I can't find it.

Jun 6 2016, 9:47 AM · gnupg, Support, Not A Bug, Bug Report

Jun 5 2016

werner added a comment to T2372: Cannot use DNIe with gpg/2.

FireFox is not GnuPG and does not support the OpenPGP card.

As I said, the card may work with gpgsm because I once developed support for the
Belgian eID card. But it is likely to need some tweaking (gnupg/scd/app-p15.c)

Jun 5 2016, 10:09 PM · gnupg, Support, Not A Bug, Bug Report
yajo reopened T2372: Cannot use DNIe with gpg/2 as "Open".
Jun 5 2016, 12:20 PM · gnupg, Support, Not A Bug, Bug Report
yajo added a comment to T2372: Cannot use DNIe with gpg/2.

I saw that it says not supported, but DNIe is actually supported. I can use it
flawlessly with Firefox for instance.

Please see:
https://github.com/OpenSC/OpenSC/wiki/DNIe-%28OpenDNIe%29#update-2013-08-27
https://github.com/OpenSC/OpenSC/issues/774#issuecomment-222468916

Thanks!

Jun 5 2016, 12:20 PM · gnupg, Support, Not A Bug, Bug Report

Jun 4 2016

werner added a project to T2377: On Red Hat Enterprise Linux 7 server, we are unable to generate the gpg key.: Support.
Jun 4 2016, 9:27 PM · Support, gnupg
werner closed T2377: On Red Hat Enterprise Linux 7 server, we are unable to generate the gpg key. as Invalid.
Jun 4 2016, 9:27 PM · Support, gnupg

Jun 1 2016

werner closed T2372: Cannot use DNIe with gpg/2 as Resolved.
Jun 1 2016, 2:07 PM · gnupg, Support, Not A Bug, Bug Report
werner added projects to T2372: Cannot use DNIe with gpg/2: Not A Bug, Support, gnupg.
Jun 1 2016, 2:07 PM · gnupg, Support, Not A Bug, Bug Report

May 11 2016

werner removed a project from T2353: Decryption error: open(CONOUT$) failed: Bug Report.
May 11 2016, 10:02 PM · Support, gnupg
werner closed T2353: Decryption error: open(CONOUT$) failed as Invalid.
May 11 2016, 10:02 PM · Support, gnupg
werner added a comment to T2353: Decryption error: open(CONOUT$) failed.

Please ask on the gnupg-users mailibng list for help.

May 11 2016, 10:02 PM · Support, gnupg
werner lowered the priority of T2353: Decryption error: open(CONOUT$) failed from High to Normal.
May 11 2016, 10:02 PM · Support, gnupg
werner added a project to T2353: Decryption error: open(CONOUT$) failed: Support.
May 11 2016, 10:02 PM · Support, gnupg

May 10 2016

werner added a project to T2338: gpa "no keys found": Support.
May 10 2016, 8:45 AM · Support, Windows 32, Windows, Bug Report, gpa

Apr 8 2016

werner closed T2311: Encrypt / decryption on a remote server. as Invalid.
Apr 8 2016, 8:27 AM · Support, gnupg, gnupg (gpg20)
werner lowered the priority of T2311: Encrypt / decryption on a remote server. from High to Normal.
Apr 8 2016, 8:27 AM · Support, gnupg, gnupg (gpg20)
werner added a project to T2311: Encrypt / decryption on a remote server.: Support.
Apr 8 2016, 8:27 AM · Support, gnupg, gnupg (gpg20)
werner removed a project from T2311: Encrypt / decryption on a remote server.: Bug Report.
Apr 8 2016, 8:27 AM · Support, gnupg, gnupg (gpg20)
werner added a comment to T2311: Encrypt / decryption on a remote server..

With GnuPG 2.1 and a recent ssh versions you can keep the private key on the
local machine but use it on the remote machine for decrytpion or signing.
Checkout --extra-socket in the gpg-agent man page. This is not possible with 2.0.

Apr 8 2016, 8:27 AM · Support, gnupg, gnupg (gpg20)
werner lowered the priority of T2309: Reg: Getting error encryption failed: no public key from Unbreak Now! to Normal.
Apr 8 2016, 8:25 AM · Support, gnupg
werner removed a project from T2309: Reg: Getting error encryption failed: no public key: Bug Report.
Apr 8 2016, 8:25 AM · Support, gnupg
werner added a comment to T2309: Reg: Getting error encryption failed: no public key.

I am sorry, but this is a bug tracker and not a help line.
Please ask on the gnupg-users mailing lists:
https://lists.gnupg.org/mailman/listinfo/gnupg-users

Apr 8 2016, 8:25 AM · Support, gnupg
werner added a project to T2309: Reg: Getting error encryption failed: no public key: Support.
Apr 8 2016, 8:25 AM · Support, gnupg
werner closed T2309: Reg: Getting error encryption failed: no public key as Invalid.
Apr 8 2016, 8:25 AM · Support, gnupg

Jan 14 2016

werner added a project to T2218: GPG2 hangs at enter passphrase step during --gen-key: Support.
Jan 14 2016, 10:39 AM · Bug Report, gnupg, Support

Dec 18 2015

werner added a comment to T2175: Batch File with gen-key.

Please ask on the gnupg-users mailing list.

Dec 18 2015, 5:22 PM · gpg4win, Support

Dec 11 2015

werner added a project to T2182: Why does GPG ciphertext length differ with fixed plaintext length?: Duplicate.
Dec 11 2015, 1:11 PM · Duplicate, Support, gnupg
werner added a comment to T2182: Why does GPG ciphertext length differ with fixed plaintext length?.

Please do not open another bug but comment on the very same bug you posted a few
days ago (issue2166).

In any case, this is a question and not appropriate for a bug tracker. Use one
of the mailing lists for such questions or see https://gnupg.org/service.html
for commercial support offers.

Dec 11 2015, 1:11 PM · Duplicate, Support, gnupg
werner added a comment to T2182: Why does GPG ciphertext length differ with fixed plaintext length?.

Duplicate of T2166

Dec 11 2015, 1:11 PM · Duplicate, Support, gnupg
werner removed a project from T2182: Why does GPG ciphertext length differ with fixed plaintext length?: Bug Report.
Dec 11 2015, 1:07 PM · Duplicate, Support, gnupg
werner added a project to T2182: Why does GPG ciphertext length differ with fixed plaintext length?: Support.
Dec 11 2015, 1:07 PM · Duplicate, Support, gnupg

Dec 9 2015

werner added a project to T2175: Batch File with gen-key: Support.
Dec 9 2015, 3:24 PM · gpg4win, Support

Dec 1 2015

werner added a project to T2166: gpg 2048R - why encryption data length is different if text data 36 bytes: Support.
Dec 1 2015, 6:51 PM · gnupg, Support